Privacy

The short version: I collect the minimum needed to correspond with you and run coaching engagements, I share it with no one beyond the technical services that make email, payments, and video calls work, I never sell or market with it, and you can have it deleted by sending one email. The longer version follows, in plain language.

Who is responsible

The data controller is Aaron Platt, operating as Perspectives Coaching. Contact for anything in this policy: aaron@perspectives-coaching.com.

What is collected, and why

If you send an inquiry: the situation you select, what you write, your first name(s), and your email address. Legal basis: the steps you ask me to take before entering an agreement, and my legitimate interest in answering people who write to me. There is no phone field and there are no calls unless you ask for one.

If you become a client: the above, plus scheduling details, invoices and payment records, and my brief working notes, minimal and factual, kept so the work has continuity. Legal basis: our agreement, and legal obligations around bookkeeping. Anything sensitive you share in sessions is treated as confidential as a matter of practice and contract; because coaching is not licensed healthcare, no statutory privilege applies, and I say that plainly rather than imply otherwise.

If you just read the site: as little as I can manage. Hosting infrastructure keeps standard server logs. If analytics is enabled it is configured without advertising features. There are no marketing pixels, no ad retargeting, and no social-media trackers on this site.

Where it lives

A small number of processors make the practice run: Netlify (site hosting and inquiry form storage), an email provider (correspondence), Stripe (payments; I never see or store card numbers), and an encrypted video platform (sessions, which are never recorded). Each processes data under its own GDPR-grade terms. Some processors are US companies operating under standard contractual clauses or adequacy frameworks.

How long it's kept

Inquiries that don't lead to an engagement: deleted within 12 months. Client records and working notes: kept for 5 years after the engagement ends, then deleted, except invoices retained as long as applicable bookkeeping law requires. Sooner in every case if you ask.

Your rights

You can ask me what I hold about you, ask for a copy, have it corrected, have it deleted, restrict or object to processing, and take your data elsewhere. One email does it, and I answer within a month. If you're in the EU/EEA you may also complain to the supervisory authority in your own country. If you're in the US, the same rights are honored as practice regardless of which state you write from.

What never happens

Your information is never sold, never rented, never used for advertising, never fed to a mailing list you didn't ask for, and never shared with anyone for their purposes. The one exception to confidentiality is the human one: if I believe someone is in immediate danger, I will act to keep people safe first.